Privacy Policy

1. Who We Are

TrustVyuh is a cybersecurity and digital product development company based in India. We design and build websites, mobile applications, software products, and cybersecurity solutions for businesses worldwide.

Business name: TrustVyuh
Email: connect@trustvyuh.com
Phone: +91 9537496901
Website: https://trustvyuh.com

2. Information We Collect

We collect information in the following ways:

Information you provide directly:

• Name, email address, and phone number when you fill out our contact form
• Company name, project details, and budget range when enquiring about our services
• Any other information you voluntarily share with us in communications

Information collected automatically:

• IP address and browser type when you visit our website
• Pages visited, time spent on pages, and referring URLs (via analytics)
• Device type and operating system

Information from third parties: We may receive information about you from LinkedIn or other platforms if you connect with us through them.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you've requested
• Send you project updates, proposals, and relevant communications
• Improve our website and services based on usage patterns
• Comply with legal obligations and prevent fraud
• Send occasional newsletters or updates (only with your explicit consent)

4. Legal Basis for Processing

We process your personal data under the following legal bases under applicable data protection laws (including India's Digital Personal Data Protection Act, 2023 and GDPR for EU residents):

• Consent: When you fill out our contact form or subscribe to updates, you consent to us processing your data for those purposes.
• Legitimate interests: We have a legitimate interest in responding to business enquiries and improving our services.
• Contractual necessity: When we enter into a service agreement with you, processing is necessary to fulfil that contract.
• Legal obligation: We may process data to comply with applicable laws.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Service providers: With trusted third-party providers who assist in operating our website and delivering services (e.g., email hosting, analytics), under strict confidentiality agreements.
• Legal requirements: If required by law, court order, or government authority.
• Business transfers: In the event of a merger or acquisition, your data may be transferred as part of that transaction, with notice provided to you.
• With your consent: For any other purpose, only with your explicit permission.

6. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected:

• Contact form enquiries: up to 2 years from last interaction
• Client project data: for the duration of the project plus 5 years for legal/accounting purposes
• Website analytics: up to 26 months in aggregate, anonymised form
• Email correspondence: up to 3 years

After the retention period expires, your data is securely deleted or anonymised.

7. Cookies

Our website uses minimal cookies to ensure it functions correctly and to understand how visitors use it.

Essential cookies: Required for the website to work (e.g., remembering your theme preference). These cannot be disabled.

Analytics cookies: We may use anonymised analytics to understand traffic patterns. No personally identifiable information is collected through analytics.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access: Request a copy of the personal data we hold about you
• Right to rectification: Ask us to correct inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data ("right to be forgotten")
• Right to restrict processing: Ask us to limit how we use your data
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time for consent-based processing

To exercise any of these rights, contact us at connect@trustvyuh.com. We will respond within 30 days.

9. Security

As a cybersecurity company, data security is at the core of everything we do. We implement appropriate technical and organisational measures to protect your personal data, including:

• TLS/HTTPS encryption for all data in transit
• Encrypted storage for sensitive data at rest
• Access controls limiting who can view personal data
• Regular security audits of our own systems

However, no system is completely immune to risk. If you suspect a data breach, please contact us immediately at connect@trustvyuh.com.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted personal data to us, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: